ShiftCare: A Better Solution to Healthcare Scheduling
Is the tedious process of scheduling shifts in your clinic or ER department holding your performance back? Do you spend countless hours calling staff, checking availability, and managing schedules through outdated systems? Inefficient scheduling isn’t just frustrating for administrators, it can also lead to stressed staff and potentially compromised patient care. In fact, a staggering 80% of healthcare workers report feeling dissatisfied with current scheduling practices according to a survey.
Inefficient scheduling can lead to:
- Wasted Time: Countless phone calls, email threads, and manual coordination eat away valuable time for both staff and administrators.
- Missed Opportunities: Qualified healthcare professionals open to extra shifts might miss out due to a lack of transparency, which can lead to frustration and potential revenue loss for the organization.
- Inefficient Allocation: Matching the right staff with the right patients and locations can be difficult without a clear view of skillsets and real-time availability. This may result in inefficiencies and potentially compromised patient care.
ShiftCare by Rapid App Werks, a leading rapid application development company, offers a better solution. Born out of a health and hospice care center’s need for a better way to manage healthcare staff scheduling, ShiftCare was designed to be an all-in-one app designed to revolutionize the way healthcare organizations manage their staff schedules.
How ShiftCare Cuts Through the Scheduling Complications
Traditional scheduling methods in healthcare are riddled with inefficiencies. ShiftCare, on the other hand, empowers your healthcare organization with a suite of powerful features designed to streamline scheduling, improve communication, and optimize resource allocation. Here’s how ShiftCare can transform your operations:
Real-time Matching Engine
ShiftCare boasts a powerful real-time engine that displays all available shifts in your area based on location and skill set. Need an RN for a 4-hour shift across town? ShiftCare can find them instantly, so the right person is assigned to the right task at the right time.
Open Shifts, Open Opportunities
Staff open to extra shifts can browse and request available opportunities with ease. The app offers complete transparency, empowering staff to pick up extra hours that align with their schedules and skillsets. This also translates to increased staff satisfaction and potential cost savings for your organization by maximizing your existing workforce before resorting to expensive temp agencies.
Crystal Clear Communication
Automatic notifications keep everyone informed. Staff receive instant updates about upcoming shifts, confirmations, and any changes. Administrators can track shift assignments and communicate with staff directly within the app, which eliminates confusion and ensures everyone is on the same page.
Centralized Management and Control
Both staff and administrators benefit from a centralized view of all shifts. Staff get a user-friendly interface to manage their entire schedule, pick up extra hours, and update their availability. Administrators also gain a real-time overview of staff assignments, open shifts, and upcoming needs, allowing for proactive planning and optimization.
Streamlined Documentation
ShiftCare allows staff to upload patient forms directly within the app. This simplifies documentation, reduces errors, and frees up valuable time for actual patient care.
Effortless Navigation
Integrated Google Maps ensure your staff arrive at patient locations on time and stress-free. No more scrambling for directions or wasting time getting lost.
How Does ShiftCare Work?
ShiftCare empowers both schedulers, shift workers (nurses, technicians, etc.), and administrators with a suite of intuitive features designed to simplify and streamline staff scheduling. Below, we explore how ShiftCare can optimize the process for each user group in your organization:
1. Real-time Dashboard
The ShiftCare dashboard provides a comprehensive view of your patients’ statuses at a glance. You can filter by various criteria like urgency, location, or specific needs. The dashboard also displays all open shifts across your facilities, allowing you to quickly identify staffing gaps that need to be filled.
2. Simplified Shift Creation
Creating new shifts is a breeze with ShiftCare. Simply set up the job details, including the required skillsets and location. You can even add multiple shifts at once for recurring needs. Once the details are finalized, select qualified workers from your existing pool of staff to assign to the shifts.
3. Optional Bidding System (customizable)
Looking for more flexibility in filling open shifts? ShiftCare offers an optional bidding system. When enabled, qualified staff can submit bids for open shifts based on their preferences and qualifications. This allows you to consider not only staff availability but also their interest and potential fit for the specific role. You can then select the most suitable candidate based on your needs and the bids received.
4. Detailed Shift History
ShiftCare is also able to maintain a detailed record of all past shifts. This history includes information about assigned staff, shift details like dates and times, and any communication logs associated with the shift. Having this information readily available allows you to easily track past scheduling decisions and identify areas for improvement.
5. Streamlined Communication
ShiftCare provides efficient communication tools directly within the app as well. Utilize in-app notifications to send quick updates to staff about upcoming shifts, confirmations, or any changes. You can also leverage SMS or email for more detailed communication if needed.
For Shift Workers (Nurses, Technicians, etc.)
1. Clear Shift Visibility
The app provides a clear and user-friendly interface to browse all available shifts in your area. Shifts are filtered based on your location and skillsets, so shift workers can only see opportunities that align with their qualifications. This saves them valuable time and allows them to identify potential matches quickly and easily.
2. Effortless Shift Request
ShiftCare empowers healthcare workers to take control of their schedule. With a few simple clicks within the app, they can request any available shift that piques their interest.
3. Bidding System Participation (optional)
For shifts where bidding is enabled, shift workers can submit bids for desired shifts. Their bid can include information about their availability and preferred hours so they can be selected for the shift.
4. Integrated Navigation
ShiftCare integrates seamlessly with mapping applications. With a single click, you can access clear directions to the shift location, ensuring shift workers arrive on time and are prepared to deliver exceptional patient care.
For Administrators
Juggling multiple tasks and overseeing a large staff can be overwhelming. ShiftCare offers a central hub for administrators to manage all aspects of staff scheduling.
Centralized Management
From staff profiles and patient information to healthcare worker agencies and branch locations, you can access and manage everything in one place. This centralized approach simplifies administrative tasks and saves valuable time. ShiftCare also allows for configuration of various system settings to customize the app’s functionalities to fit the specific needs of your healthcare organization.
Why Use ShiftCare?
The advantages of implementing ShiftCare go far beyond streamlined scheduling. By streamlining the process and empowering both administrators and staff, ShiftCare also creates a ripple effect of positive benefits for your entire healthcare organization.
Happier Staff, Better Care
Empowered staff with more control over their schedules leads to higher satisfaction, reduced stress, and ultimately, better care for your patients.
Increased Efficiency and Cost Savings
Streamlined scheduling saves you valuable time and resources, allowing you to focus on core operations and potentially reduce reliance on expensive temp agencies.
Optimized Resource Allocation
Matching the right staff with the right patients ensures the best possible care, while maximizing your existing workforce and potentially reducing unnecessary costs.
Ready to Transform Your Healthcare Scheduling?
Scheduling in your clinic or healthcare organization shouldn’t have to be complex and tedious. With the help of ShiftCare, you can run your operations a lot smoother, happier, and more efficiently.
Stop wasting time and start delivering exceptional care. Book a free demo today and see how ShiftCare can revolutionize the way you manage your staff!